This Privacy Policy explains how the public OhMyFood website at www.ohmyfood.eu processes personal data. The website is an institutional entry point for customers, restaurants, and couriers in Portugal and links to OhMyFood production apps.
The controller is OHMYFOOD, Lda., a Portuguese company with NIPC 519 515 382. For general contact, support, and privacy requests related to this website, users can contact suporte@ohmyfood.eu.
This page only covers the public website www.ohmyfood.eu. Authenticated flows, accounts, payments, addresses, orders, restaurants, deliveries, billing, support, and compliance checks happen in dedicated apps and may have their own policies.
ohmyfood.website.lang, keeping the experience in Portuguese or English.
ohmyfood_cookie_consent, so the choice can be respected.
The public website does not collect payment data, does not create accounts, and does not process orders directly.
This website does not use behavioural advertising cookies. It may use browser local storage for essential experience preferences, such as language, and to store the cookie choice.
The Google tag (GT-T9C7GL7V) is loaded with analytics consent denied by default. We only send
analytics page views if the user accepts. If rejected, configuration uses send_page_view: false and
analytics storage remains denied.
We may use technical service providers for hosting, security, domains, email, support, and website operations. These providers should process data only under OhMyFood's instructions and with appropriate security measures. We do not sell personal data.
When the user accepts analytics cookies, we may use the Google tag/Google Analytics for aggregated website measurement. Google acts as a service provider under its applicable terms and safeguards.
If a provider processes data outside the European Economic Area, OhMyFood should ensure an appropriate legal basis, such as an adequacy decision, standard contractual clauses, or another GDPR mechanism.
We retain personal data only for as long as necessary for the purposes described, legal obligations, service security, and the protection of rights. The language preference remains in the browser until changed or removed by the user.
Under the GDPR, you may have rights of access, rectification, erasure, restriction, portability, objection, and withdrawal of consent where applicable. You can also lodge a complaint with the CNPD.
We apply technical and organisational measures to protect the website, including HTTPS, security headers, and restrictive browser permission settings. No transmission or storage method is completely risk-free.
We may update this Privacy Policy to reflect legal, technical, or product changes. The version published on this page shows the last updated date.
For privacy requests relating to this website, contact OhMyFood through official support channels or at suporte@ohmyfood.eu.